Effective date: August 9, 2026
This Privacy Policy explains how Myron Design collects, uses, and shares personal information when you visit myrondesign.com, create an account, contact us, or place an order.
Information We Collect
- Order and account information: name, billing and delivery addresses, email address, phone number, account details, products ordered, and order history.
- Payment information: payment status and transaction identifiers supplied by our payment providers. We do not directly store complete card numbers.
- Communications: messages, photographs, reviews, and other information you send to customer support.
- Device and usage information: IP address, browser and device information, cookies, pages viewed, referral source, and interactions with the website.
How We Use Information
- Process payment, fulfil orders, arrange delivery, and handle returns or claims.
- Provide customer support and send service messages about orders and accounts.
- Prevent fraud, protect the website, and comply with legal, tax, accounting, and customs obligations.
- Measure and improve website performance, products, content, and customer experience.
- Send marketing communications only where permitted; you can unsubscribe using the link in the message.
How We Share Information
We share only the information reasonably required with service providers that help us operate the store, including payment processors, hosting and ecommerce providers, analytics and security services, customer communication tools, warehouses, customs agents, and delivery carriers. We may also disclose information where required by law, to protect legal rights, or as part of a business reorganization. We do not sell personal information for money.
Cookies and Analytics
The website uses necessary cookies for cart, checkout, account, security, and language functions. We may use analytics and advertising technologies, including Google services, to understand visits and measure campaigns. Browser settings and available consent controls can be used to manage non-essential cookies, although disabling necessary cookies may prevent checkout or account features from working.
International Processing and Retention
Our business is based in Hong Kong, and service providers may process information in other countries. We retain order records for as long as needed to provide services and meet legal, tax, fraud-prevention, and accounting obligations. Other information is kept only for as long as reasonably necessary for the purpose collected.
Your Choices and Rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, or a copy of personal information. You may also withdraw consent where processing relies on consent. Some information must be retained where required by law or needed to complete a transaction.
Contact
For privacy questions or requests, email support@myrondesign.com or write to Myron Design, G/F, 148 Austin Road, Tsim Sha Tsui, Hong Kong.